x
 

Call us at

United Kingdom
+44 207 397 8725
Saudi Arabia
+966 11 4600 670
United Arab Emirates
+971 4 446 1890

Email Us:

E-mail us with comments, questions or feedback: info@abacuscambridge.com

 

Telecommunication

Overview

In a connected world, where every company is becoming a technology company, smarter products and services are dramatically changing the business priorities and blurring industry boundaries. In this new digital era, telecommunication companies that fail to proactively adapt their business models will face strong headwinds that could erode both profitability and relevance. Developing new revenue streams beyond traditional services is therefore critical. To be successful with these shifts, it is imperative to create the right partnerships to thrive as an ecosystem. The challenge is to define that ecosystem in a market that is fast changing and, in many cases, still in the process of defining new industry standards.

Global Mobile Data Traffic, 2017 to 2022

  • Overall mobile data traffic is expected to grow to 77 Exabytes per month by 2022, a sevenfold increase over 2017
  • Internet of Things (IoT) connected devices installed base worldwide by 2020 is expected to reach 30.73 billion
  • The GSMA expects 5G to scale rapidly after launch in 2020, with coverage reaching just over a third of the global population in five years

Source: Cisco VNI Mobile, 2019

Abacus advantage

At Abacus, our aim is to help you succeed in a 5G era by designing new business models, delivering operational efficiencies, and connected customer experiences. Our digital experts equip your Telecom businesses with the processes to gain consumer insights and growth powered by innovation and intelligence.

Capabilities

Omnichannel Customer Experience

  • Consent-based Marketing
  • Digital Experience Management
  • Advanced Analytics
  • Personalisation
  • NPS Based Customer Feedback
  • Social Listening & Sentiment Analysis
  • Platform Integrations
  • Customer Experience Management
  • Customer Identity management
  • Mobile Apps

Digital Commerce

  • APIs Management
  • Platform Economy
  • Partner and Customer Ecosystem
  • Financial Inclusion
  • Omnichannel Customer Service

Data-driven Intelligence

  • Machine Learning Based Real-time Predictions
  • Planning and Analysis
  • Customer Insights
  • Data Analytics in the Cloud

See how our telecom customers are succeeding

Explore these solutions to help manage your telecom business.

Image