What is BPO | BPO Services | Abacus Cambridge Partners
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Call us at

United Kingdom
+44 207 397 8725
Saudi Arabia
+966 11 4600 670
United Arab Emirates
+971 4 446 1890

Email Us:

E-mail us with comments, questions or feedback: info@abacuscambridge.com

 

Business Process Outsourcing

  • We Got You
    Covered
  • Need help with
    Expert & Skilled Team
    People
    We've Got You Covered
  • Want to leverage cutting edge
    technologies to create memorable
    Customer Experience
    Technology
    We've Got You Covered
  • Looking for cost effective
    Outsourcing Services
    Affordability
    We've Got You Covered
  • Looking to create memorable
    Customer Experience
    Customer for life
    We've Got You Covered

Business Process Outsourcing

Business Process Outsourcing (BPO) is the right tool for organisations that aim to improve efficiency and service for their customers. Are you one of them? Abacus has been a leading outsourcing partner, helping clients achieve success all over the world. So, if you are looking to outsource with a partner that has records of success in Customer Care, Live Chat Service, Sales, Social Media, Back Office Operations & Marketing then look no further because we have got you covered. 

 

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People

There is no alternative to human experience. Putting our heart behind each digital interaction, we provide human touch with AI – delivering exceptional customer experience. Upholding firm controls and empowering people to deliver operational excellence. It falls to the “People” within the organisation to execute all strategies.

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Technology

We have developed an in-depth understanding of who, how, why, and when customers engage with contact centres with their queries – using AI resolving simple queries on live chats, emails and outbound. Our clients have transformed into more agile, efficient and competitive versions of themselves, end-to-end.

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Affordability

Grow your productivity without growing costs. Talk to us and find out how our capabilities can transform your choices with an inexpensive approach to human intelligence, harnessed with new tech that works right each time.

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Customers for life

At Abacus, we create moments of focus and the distinctive ability for human agents to approach customers with emotional intelligence that generates customer loyalty and trustworthiness in our services – making each interaction, a personalised impression.