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E-mail us with comments, questions or feedback: info@abacuscambridge.com

 

Retail

Overview

Retailers are living in exciting times. The digital native customers seamlessly move between digital and physical channels. The customers are living in the micro-moments and making decisions on the go. As retail evolves, the retail brands are not only expected to uplift in-store personalisation, but also reinvent the customer experience across channels and devices.

By 2019, 50% of retailers will have adopted an omni-channel commerce platform
Source: IDC FutureScape: Worldwide Retail 2018 Predictions.

Abacus Advantage

Abacus offers innovative solutions best suited to solve the complexities of retail, and winning customers in a challenging environment by identifying, analysing and responding to change in trends and business models.

Innovative Retailers are leveraging new technologies to transform their businesses and respond effectively to their competitors and consumers alike. Digitalisation is shaping the way businesses conduct themselves.

Customer-centric - new technologies can assist retailers to predict and anticipate the unmet needs of the customer and understanding the customer journey from start to end.

Targeted to individuals - data and AI can create demand and facilitate retailers meet the demand timely and servicing personalised experience to each customer.

Digital supply chains - leads to faster and newer delivery options.

Smart Store - create new and differentiating shopping experiences.

Connected Customer Experience - offer a seamlessly connected experience to yours customers anywhere, anytime!

Let's connect today!

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Capabilities

Omnichannel Customer Experience

  • Seamless Customer Experiences and Onboarding
  • Contextual Marketing
  • GDPR Compliance
  • Digital Experiences
  • Omnichannel POS
  • Customer Services
  • Personalisation
  • Social Listening and Sentiment Analysis

Procurement $ Supply-chain

  • Sourcing and Contract Management
  • Supplier Management
  • Invoicing and Payables
  • Merchandise Buying
  • Forecasting and Replenishment
  • Warehouse Management
  • Freight Management

Data-driven Intelligence

  • Data Visualisation and Analytics
  • Predictive Analytics
  • Eliminate Data Silos
  • Customer Surveys and Analysis
  • Role-based Dashboards and Reporting

Process Automation

  • Trade Promotions
  • Sales Analytics
  • In-store Planning
  • New Product Launch
Need more information ? Talk to an expert
A buyer's guide to modern application and data integration
The reason why your organisation needs to upgrade its approach to application and data integration is a simple, yet evergreen, IT challenge: The current technology and tools it relies on are inadequate. But the reasons why they are inadequate are complex; exploring those reasons will help to define the requirements for the new application and data integration solution you’ll choose. This buyer’s guide puts solution requirements — everything from scalability, to support for legacy data frameworks — into the context of the five important questions you’re undoubtedly asking yourself right now.

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Explore our solutions to help manage your retail business.

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