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Call us at

United Kingdom
+44 207 397 8725
Saudi Arabia
+966 11 4600 670
United Arab Emirates
+971 4 446 1890

Email Us:

E-mail us with comments, questions or feedback: info@abacuscambridge.com

 

Keep your customers delighted

Keep your customers delighted

 
 
 

Exceed customer expectations on their terms

 
Over The Phone

Over the phone

Your customers still want to talk to an actual person. Our customer support understands customer pain points to ensure that their needs are met and that no issue goes unresolved.

 
Email interactions

Email interactions

Email is one of the fastest-growing customer service channels. Send better,faster customer service emails that make problem resolution easier and every customer interaction better.

 
 
 

Our expertise

 
Our Expertise
 

Multichannel solutions

We ensure your customers can connect with you without any limitations no matter where they are;by hearing, responding and resolving their problems instantly.

Optimised Interactions

You can count on us for delivering reliable interactions that care for your customers from the first contact. Keeping customers loyal and happy has never been this easier.

 
 
 

Your tools for success

 

Mystery Shopping

Our AI-based mystery shopping gets a comprehensive, unbiased assessment of your customer touchpoints. We help you enhance customer service quality level by assigning qualified mystery shoppers to evaluate particular areas in customer interactions.

Customer Retention

We have the tools and the technology that helps you take control of your strategy to drive lasting customer experiences. We allow you to put your customers' needs first by creating interactions and experiences to increase customer loyalty.

Your tools for success

 
 
 

Get Started Today

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