The UK construction industry is one of the largest sectors, accounting for around 6 per cent of GDP. You might think that the construction industry is slow to change, but there is more to this than meets the eye.

The blend of powerful trends such as new technologies, a demand for better resident experience, an aging population, and government as the regulator shows that there is a burning need for digital transformation within the traditional nursing system.

The journey to reach the top is not an easy one, and I speak this from my personal experience. It takes long hours, excruciating intellectual and physical effort, and most importantly, having a “fervor” attachment with the kind of work that you do. Yet the journey of re-imagining, recreating, and reevaluating the playbook of the entire organization is only beginning.

Great organizations are formed and transformed when the culture of ‘Customer-Centric Experience’ flows from the Spirit of treating employees well, so that they are able to treat their customers even better.

Business executives agree that digital transformation is pivotal to running a successful business in today’s digital era. According to the IDC Worldwide Semiannual Digital Transformation Spending Guide, global spending on digital transformation will reach $1.97 trillion by 2022 as more companies are committed to this process...

It goes without saying that we now live in an increasingly complex world, with a bewildering array of forward-thinking digital technologies. Even customers are often more technologically savvy than the companies trying to push their products and services on them...